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User Experience is Everything (and Vice Versa)

User Experience is more than just a buzzword; it is a design philosophy that puts “users” at the center and recognizes that providing them with opportunities for enjoyment is just as important (if not more) than eliminating pain and frustration in their interactions with interfaces (both digital and analog). By de-constructing the cognitive and emotional dimensions of UX and tracing how UX has evolved from its historical roots in the Human-Computer Interaction (HCI) discipline to its present-day application across multiple domains and industries (including Library and Information Science), this talk will inspire information professionals and their organizations to take a more UX-centric approach to the design and/or evaluation of their technologies, services, and spaces.

Presented at the 2014 Tri-State College Library Cooperative (TCLC) Spring Meeeting in Chestnut Hill, PA.