My research is in the area of User Experience (UX), a sub-topic of Human-Computer Interaction (HCI), and addresses three broad themes: (1) understanding UX practices in different domains; (2) improving HCI/UX evaluation methodologies; and (3) strengthening HCI/UX education.
For a full list of my publications, please consult my CV.
MacDonald, C. M. (2017). “It Takes a Village”: On UX Librarianship and Building UX Capacity in Libraries. Journal of Library Administration, 57(2). [In Press]
MacDonald, C. M. (2015). User Experience Librarians: User Advocates, User Researchers, Usability Evaluators, or All of the Above? In Proceedings of the 2015 Annual Meeting of the Association for Information Science and Technology (ASIS&T 2015) – Volume 72, ASIS, Silver Spring, MD. [Full Paper (PDF)] [Slides]
MacDonald, C. M. (2015). Assessing the user experience (UX) of online museum collections: Perspectives from design and museum professionals. Paper presented at the 2015 Conference on Museums and the Web (MW2015). [Full Paper (HTML)] [Slides]
MacDonald, C. M., & Atwood, M. E. (2014). What Does It Mean for a System to be Useful? An Exploratory Study of Usefulness. In Proceedings of the ACM Conference on Designing Interactive Systems (DIS 2014). ACM, New York, NY, 885-894. [Paper (ACM)] [Slides]